Thank You For Choosing Josef & Co. Experiences!

Josef & Co. Experiences is a dedicated theme park concierge team who accompanies your group throughout your entire park day either virtually or in person. They handle Lightning Lane strategy, dining reservations, character experience timing, and everything in between — so you can focus entirely on the magic.

Absolutely — but most guests spend hours on Lightning Lane strategy and dining. This service does all of that for you so your vacation starts the moment you arrive. In addition, they will also update your schedule in real time during confusing moments such as ride closures so you don't waste any time.

No problem at all — you indicated your ticket status on the form and we'll plan around what you have. If you need tickets or Lightning Lane / Express Passes purchased on your behalf, we'll handle all of that during the confirmation process.

Your My Disney Experience account is how we book Lightning Lane passes, dining reservations, and build your personalized itinerary before you even arrive at the park. Your login is used solely for trip planning and is never stored or shared beyond your dedicated concierge team.

Once we confirm availability, we'll walk you through your customized itinerary, collect your deposit, and get everything locked in. From there, your personal concierge takes over — and all you have to do is show up and enjoy the day.

Absolutely! If a specific concierge was recommended to you or you've worked with one of our team before, just let us know during the confirmation call and we'll do our best to accommodate your request based on availability.